📞 +91 87147 02416hello@keralabackpackers.com🏆 5-Star Rated Tour Operator · Since 2001
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Terms & Conditions

Last updated: [ add date ] · This is a template — see the note at the foot of this page.

These terms govern bookings made with Kerala Backpackers ("we", "us"). By booking a tour or package with us, you agree to these terms. Please read them alongside our Cancellation & Refund Policy and Privacy Policy.

1. Bookings & quotes

All quotes are valid for [ e.g. 14 days ] and subject to availability at the time of confirmation.

A booking is confirmed only once we acknowledge it in writing and the required deposit of [ e.g. X% ] is received.

2. Payments

A deposit of [ amount/percentage ] is due to confirm; the balance is due [ e.g. 30 days ] before travel.

Accepted payment methods: [ list methods ]. Prices are quoted in [ INR / currency ] unless stated otherwise.

3. Prices & inclusions

Package prices cover only what is listed under 'inclusions' for each tour. Flights are not included unless explicitly stated.

Prices may change due to factors outside our control (taxes, fuel, exchange rates) until your booking is confirmed and paid.

4. Changes by you or us

Requests to change a confirmed itinerary are subject to availability and may incur costs.

We may make minor itinerary changes for operational, safety or weather reasons, and will offer the nearest reasonable alternative.

5. Your responsibilities

You are responsible for valid travel documents, visas, insurance and any required vaccinations.

We strongly recommend comprehensive travel insurance for all travellers.

6. Liability

We act as an organiser of the services listed. To the extent permitted by law, our liability is limited to the value of the services booked.

We are not liable for losses caused by events beyond our reasonable control (force majeure).

7. Complaints

If something isn't right during your trip, contact us immediately on WhatsApp so we can resolve it. Unresolved complaints should be put in writing to hello@keralabackpackers.com within [ e.g. 28 days ] of return.

8. Governing law

These terms are governed by the laws of [ India / your jurisdiction ], and disputes are subject to the courts of [ location ].

⚠ Important — please read: This page is a customisable starting template, not legal advice. Before publishing, fill in every [ bracketed ] field with your real details and have it reviewed by a qualified professional. Privacy obligations (GDPR for UK/EU visitors, India's DPDP Act) and refund terms are legally binding.